The Latest!

Regular Commission Meeting 04/23/2024

Commission meetings are open to the public.

Members of the public are welcome to attend in-person at PUD Headquarters (1230 Ruddell Road SE, Lacey, WA 98503) or via the Zoom video conferencing platform (click on the link above for details).

PLEASE NOTE: We are currently experiencing technical issues with the PUD's audio/visual system. If you plan on attending the regular Commission meeting via Zoom, the video feed may not function, but attendees will still be able to listen to the meeting. Staff is working on getting this issue fixed prior to the meeting. We apologize for the inconvenience!

Information for Customers on the Wait List for Water Availability on the Timberline Village Water System

2024 Adopted Budgets, Rates, Fees, Charges, and Surcharges

2022 Financial Audit Report


2020-2022 Accountability Audit Report

2023 Thurston PUD Hazard Mitigation Plan for the Thurston County Region

2023 Thurston PUD Hazard Mitigation Plan for the Lewis County Region

Water System Plan (WSP) Part A Updates

 If you are planning on digging, put in a locate request by calling 811 or visiting washington/

Protect Yourself Against Scams

Annual Water Reports - Group A Water Systems

Pattison (500) Water System Projects: Consolidation/Reservoir Upgrades & Booster Pump Replacement

Information on PFAS

Available Customer Support Programs

Community Resources

New to the PUD?

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Lender Letter Information



Address: 1230 Ruddell Road SE, Lacey, WA 98503 (Map)

Business Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday

 Toll Free: (866) 357-8783

Local: (360) 357-8783

 We are available 24 hours, 7 days a week to address water system issues and emergencies.

Reporting an issue after business hours or on a weekend?

Phone calls are directed to a call center that will notify on-call staff.


The History of Thurston PUD

Public Utility District No. 1 of Thurston County (Thurston PUD) was officially formed in 1938 by a vote of the people. We currently own and operate 279 water systems, serving approximately 10,090 families, businesses, schools, and parks. Thurston PUD provides water planning and utility services to the citizens of Thurston County, and also own and operate water systems in Pierce and Lewis counties, one water system in King County, and a few water systems in Grays Harbor and Kitsap counties.


Public Meetings

The PUD is governed by three Commissioners, elected by the voters of Thurston County and  elected to serve for six years. The Commissioners represent the three PUD Commission districts in Thurston County. Commission meetings are held on the second and fourth Tuesday of every month at the PUD offices at 1230 Ruddell Road SE, in Lacey, WA.
The meetings start at 5:00 p.m. and are open to the public. Meeting cancellations and other special meetings that may be scheduled are posted on the front of our website.




Payment Drop Box
We now have a payment drop box located outside of our building. You can drop your payment off at your convenience! Please do not put cash in the drop box. We will not be responsible for any payments left in the drop box.




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Smart digging means calling 811 before each job. Whether you are a homeowner or a professional excavator, one call to 811 gets your underground utility lines marked for FREE.

Application for Service Packet