Press Releases

Wednesday, July 15, 2021
 Drought Advisory

Olympia, Wash. - Thurston PUD acknowledges the Drought Emergency Declaration issued by the Department of Ecology on July 14, 2021. We have not identified any water supply concerns with any of our 277 water systems. We are carefully monitoring this matter. The declaration is considered an emergency as the water supply in Washington State is projected to be 75 percent below average. We encourage all customers to use water wisely. We will contact you directly if conservation measures are required. Our general conservation tips are available here. For more information, please visit Department of Ecology's website here.

Contact:         Ruth Clemens, Administrative Services Manager
                     Thurston PUD
                     (360) 357-8783 x106
December 13, 2021
Hawley Hills Water System, Thurston County
Alert: Report of PUD Employee Impersonation
OLYMPIA, Wash. - A Thurston PUD customer located in Thurston County reported Thursday, December 12 that a woman posing as an “employee from the water utility” requested access into the home in order to conduct water quality testing.
On December 4, the resident was unable to allow the impersonator to conduct testing in that moment and scheduled for testing to occur at 6 p.m. the next week. When the woman did not arrive as scheduled, the resident called Thurston PUD to confirm her appointment. A PUD customer service representative informed the customer that the PUD did not send a technician to her home to conduct testing.
The impersonator targeted customers on the Hawley Hills water system. The PUD issued an automated phone call alerting customer on the water system of the suspicious activity and to call the local Sheriff’s office if the impersonator returned.
The suspect is described as a Caucasian, blonde female in her mid-twenties to early thirties with a thin build. She was seen driving a gold SUV or a white small car, possibly a Fiat. She was in unmarked clothing and driving an unmarked vehicle.
Please be aware of the following Thurston PUD standard procedures and information:
Thurston PUD field technicians carry PUD identification.
Thurston PUD field technicians drive vehicles that are marked with PUD logos.
With few exceptions such as emergencies or meter reading, Thurston PUD employees typically call in advance before they appear at your door step.
With few exceptions, water testing is conducted at an outside hose bib and not inside your home.
The PUD’s hours of operation are Monday-Friday 8 a.m. to 4:30 p.m. With the exception of emergencies, PUD field technicians work within the normal hours of operation.
Thurston PUD has reported this activity to the Thurston County Sheriff’s office. The PUD also plans to issue a special message in the next newsletter.
If you  or anyone you know has more information surrounding this or other incidents similar to this event, please call Thurston PUD at 360-357-8783 or report the activity to the Thurston County Sheriff’s Department.