PUD Information
Dana Passage Water System Customers
Welcome to Public Utility District No. 1 of Thurston County, also known as Thurston PUD. We are pleased to provide water service to you and your community. Effective April 1, 2026, Thurston PUD is officially your new water service provider.
Below are links to useful information, including the enclosures mailed with the Welcome Letter to Dana Passage Water System customers on April 1, 2026.
Cross-Connection Control Questionnaire Form
2026 Rates, Fees, Charges and Surcharges - Dana Passage Water System
Contact Information
Address: 1230 Ruddell Road SE, Lacey, WA 98503 (Map)
Business Hours: 8:00 a.m. to 4:30 p.m., Monday through Friday
Toll-Free: (866) 357-8783
Local: (360) 357-8783
Pay by Phone: (360) 350-4748
We are available 24 hours a day, 7 days a week to address water system issues and emergencies. Call us at (360) 357-8783 or toll-free at (866) 357-8783. Phone calls are directed to an afterhours call center and on-call staff.
Sign up for Auto Pay and paperless billing to receive a one-time credit of $5 towards your account. Click here to get started.