Pattison Water System Customer Information

 

Welcome to Thurston PUD!

 

The Pattison water system will become part of Thurston PUD on March 1, 2021. We created this webpage to keep you informed of important information pertinent to your water system. To contact our office, please use one of the methods shown below:

 

Submit Questions Electronically: www.tinyurl.com/thurstonpud
Email: PUDCustomerService@thurstonpud.org
Phone: (360) 357-8783 - Select Option 3
By Mail: Thurston PUD
1230 Ruddell Rd SE
Lacey, WA 98503

 

We are hosting a Public Meeting online on Thursday, February 11, 2021 as well as a Public Hearing on Pattison water system rates on Tuesday, February 16, 2021. For more information on how to attend these meetings, hosted via the Zoom teleconferencing application, please review the information shown below:

 

  Public Meeting Public Hearing
Date: Thursday, February 11, 2021 Tuesday, February 16, 2021
Time: 6:00 p.m. 5:00 p.m.
Meeting ID: 819 6263 1769 891 4564 8745
Join by Computer: https://us02web.zoom.us/j/81962631769 https://us02web.zoom.us/j/89145648745
Join by Phone Audio: Dial (253) 215-8782 or (669) 900-9128 Dial (253) 215-8782 or (669) 900-9128

 

Please note: PUD Commissioners will not be in attendance at the Public Meeting on February 11, 2021. For more information on how to attend a Zoom meeting, review the information listed at the bottom of this webpage.

 

For additional information on the Pattison water system transition to the PUD, please review the documents listed below:

 

--> Public Hearing Presentation - Proposed Rates, Fees & Charges (02/16/2021)

--> Public Meeting Presentation - Proposed Rates, Fees & Charges (02/11/2021)

--> Frequently Asked Questions (FAQs) for Pattison water system customers (02/08/2021)

--> Letter to Pattison water system customers - Proposed Rates, Fees & Charges (01/27/2021)

--> Schedule of Proposed Rates, Fees & Charges (01/27/2021)

--> Bill Impact Information for Proposed Rates, Fees & Charges (01/27/2021)

--> Presentation - Introduction to Thurston PUD (10/07/2020 & 10/08/2020)

--> Joint letter to Pattison water system customers - Transition announcement (09/23/2020) 

 

How to Attend a Zoom Meeting

 

Important note: Please install any Zoom updates prior to joining the meeting, to ensure that your system is up-to-date with the latest security patches. Please also make sure that you're using a current, up-to-date internet browser such as Chrome 30+, Firefox 27+, Microsoft Edge 12+, Safari 7+. Certain functionality may be disabled in older browsers, including Internet Explorer. 

 

How to Join a Meeting Online:

 

  • Visit the Zoom website at https://zoom.us.

  • Click on the "Join a Meeting" at the top of the webpage.

  • Enter an email address and your name. If you do not wish to enter your name, you may enter another identifier which will be used to notify you when it is your turn to speak. PLEASE NOTE: if you plan to provide public testimony, you will be required to state your full name, address, and county for the record.

  • When the Moderator calls for public testimony, click on "Raise Hand" if you wish to participate.

  • Mute all other audio before speaking. Using multiple devices can cause audio feedback.

  • If you are called to speak, please limit your remarks to three (3) minutes. A countdown time will be displayed for your convenience. After speaking, you will be muted.

 

Note: Members of the public will not be shown on video.

 

How to Join a Meeting by Phone Audio:

 

  • Dial the phone number listed above.

  • Enter the Meeting ID for the meeting you're attending, both are listed above.

  • Press the # key to bypass the Participant ID number.

  • When the Moderator calls for public testimony, press *9 to "Raise Hand" if you wish to participate.

  • The Moderator will use the last four digits of your phone number to identify you for testimony. PLEASE NOTE: if you plan to provide public testimony, you will be required to state your full name, address, and county for the record.

  • Press *6 to unmute yourself.

  • If you are called to ask a question, please limit your remarks to three (3) minutes. We will alert you when there is 30 seconds left on the clock and again when the allotted time is up.