Equal Payment Plan

Free, Stable and Predictable



The typical PUD customers uses more water in some months than in others. This means water bills will be higher in some months than in others. For the convenience of our customers, Thurston PUD has created the Equal Payment Plan.

The Equal Payment Plan (EPP) spreads your water bills into equal installments over a 12-month period, so you’ll always know how much your bill will be.

How it Works

When you enroll in EPP, Thurston PUD bills you an estimated, equal amount each month, based on past water usage. Throughout the year, we may review your usage to ensure there are no abnormal spikes like water leaks.

Every 12 months, we will balance what you’ve paid with your actual usage. If the amount you paid is less than your actual usage, you’ll receive a bill. If you’ve paid more than your actual usage, you’ll receive a credit. For 2021, we will calculate your amount to make sure you’re on track. At the 12-month mark, we’ll calculate your new EPP amount for the following year.

How to Apply

Complete an application online here. Or click here to download a copy of the application. Please mail, fax or email your application using the information shown below.

Thurston PUD
1230 Ruddell Rd SE
Lacey, WA 98503
Email: PUDCustomerService@thurstonpud.org
Fax: (360) 357-1172

You can also contact our office to request for an application to be sent to you. Please call our Customer Service Team at (866) 357-8783 or email us with your request.